I am behind a firewall. What network ports should I open?

Voxeet uses the following ports:

10001 (TCP)
11001 (TCP)
6060 (UDP)

By |November 26th, 2012|

I can't connect – "no network detected" error.

If you are connected to internet but still have this error, it is probably coming from your proxy settings.

Voxeet should automatically detect your proxy settings. However, if for some reason Voxeet cannot connect to your proxy server, you should be able to manually configure Voxeet by clicking on “Change Network Settings” button where  you will be able to enter your proxy settings manually.

1. Click on “Change Network Settings”

2. That will bring you to the Network Settings screen. Choose manual setting and ask your network admin. for your proxy information.

By |November 26th, 2012|

How do I use the whisper mode?

During a conference, if you want to have a private talk with one of the participants, click on the avatar of the person you want to have a private talk with. You will see the whisper icon. Click on “whisper”  and wait for the other participant to accept the invitation.

By |November 26th, 2012|

I forgot my password

If you can’t log in because you forgot your password, you can click on “forgot my password” on the log in screen and we will send you a new one.

By |November 26th, 2012|

How do I switch from one device to the other?

During a conference, just turn on your second device (computer or phone), log in and click on “join”. Your conference will automatically be transferred.

By |November 26th, 2012|